Canary Technologies, a leading player in hotel tech innovation, has joined forces with Wyndham Hotels & Resorts, one of the world’s largest hotel franchisors. The goal? To revolutionize the guest experience and drive hotel revenue through the adoption of an AI-enabled Guest Engagement Platform.
This partnership between Canary Technologies and Wyndham Hotels & Resorts is nothing short of groundbreaking. It marks a significant stride in the hospitality industry’s digital transformation. As today’s travelers increasingly demand seamless digital experiences from booking to check-out, this move aims to meet these expectations head-on.
Elevating the Guest Experience
The core objective of this collaboration is to enhance the guest experience, and it’s not just about offering digital check-ins and check-outs. Canary’s suite of innovative solutions includes Mobile Check-In, Mobile Checkout, Dynamic Upsell, and Guest Messaging products, all driven by the power of Canary Hospitality AI. These tools are set to transform how guests interact with their hotel, from booking their stay to enjoying various services during their visit.
Benefits for Wyndham Franchisees
Wyndham franchisees stand to gain significantly from this partnership. The platform streamlines the check-in and checkout processes, reducing wait times, and enhancing security by eliminating the need for manual credit card and ID exchanges. But the benefits don’t stop there. Franchisees can also boost their revenue by offering guests enticing upgrades and additional amenities, enhancing their stay from start to finish.
Additionally, hotel staff will find it easier to engage with guests at scale, thanks to automated, broadcast, and direct messaging features. This not only saves valuable time but also improves the overall guest experience by ensuring prompt and efficient communication.
The Wyndham Advantage
Scott Strickland, EVP & Chief Information Officer at Wyndham Hotels & Resorts, emphasized the importance of technology in empowering franchisees to deliver better services. As the world’s largest hotel franchisor, Wyndham is committed to helping its franchisees operate more efficiently and profitably.
By leveraging Canary Technologies and its innovative solutions, Wyndham aims to free up time for hoteliers to focus on delivering personalized guest experiences. From smoother check-ins to gathering valuable feedback during checkouts, this collaboration exemplifies what Wyndham calls “The Wyndham Advantage.”
A Digital Transformation in Hospitality
The partnership between Canary Technologies and Wyndham Hotels & Resorts is a testament to the ongoing digital transformation within the hospitality industry. With Canary’s state-of-the-art solutions and Wyndham’s commitment to excellence, this collaboration sets a new standard for guest engagement and hotel revenue generation.
Conclusion
In a rapidly evolving hospitality landscape, staying ahead of the curve is essential. Canary Technologies and Wyndham Hotels & Resorts have come together to do just that. By harnessing the power of AI and cutting-edge technology, they aim to redefine the guest experience and drive revenue growth for franchisees across more than 6,000 U.S. and Canadian hotels. It’s a partnership that promises to shape the future of the hospitality industry.
TL;DR
Canary Technologies has partnered with Wyndham Hotels & Resorts to introduce an AI-powered Guest Engagement Platform in over 6,000 hotels across the U.S. and Canada. This collaboration aims to enhance the guest experience, streamline check-in and checkout processes, and boost hotel revenue. Wyndham franchisees will benefit from innovative solutions, including Mobile Check-In, Mobile Checkout, Dynamic Upsell, and Guest Messaging products, all backed by Canary Hospitality AI. This partnership marks a significant move in the hospitality industry’s digital transformation, with the goal of delivering seamless digital experiences to modern travelers.
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